There are no blinds on the windows(they are missing, jacuzzi tub takes 57 mins to fill in the room, the "hot tubs" on the roof are filled with cold water and there are no heaters, you have to turn on a faucet that slowly lets warm (not hot) slowly go into the cold tub The hotel did nothing, no ambulance no dr, my husband was asked if hed like a cab and they would help load me into it. I was unconcious for 6 hours im total, after about and hour my husband rolled me over and saw i had Yellow liquid running out of my nose, checked for pulse, ran down to the front desk yelling and crying asking for medical attention, they came to the room and checked my pulse and blood pressure and said i must be tired(meanwhile they were sitting me up, pulling my body around, slapping me, openening my eyelids and my eyes were going different directions and i had NOT been drinking or do any kinds of drugs, I called my dr back home after puking for almost 12 hours and the thought at this point is i had a stroke. Book your Playa Del Carmen stay at Senses Riviera Maya by Artisan - Gourmet All Inclusive - Adults Only with best prices only on. Another day i went up to have breakfast, ate a little bit started feeling like i had no balance and couldnt walk, sat on the bed in my room and i dont remember a thing. We got the honeymoon suite, the black out blinds did not exist we had to struggle with pulling the big metal storm things closed everynight, one night i was up until 1am due to other rooms partying and was told "we dont hear anything" and then in the morning someone apologized and said those guests will be leaving. If you are wanting to do things this is not your place. There is nothing as far as a store or anything to even walk to.If you want to do nothing this is your place. So in closing just be prepared to send extra money. The front staff just there except for the one young man. The pool staff and dinner staff were amazing. If you go to the front desk for anything or if they are even there dont go to the women up front they wont get off their phones. Was out of the room all day while they put a new one in. Our toliet had a leak and they came to fix it. If you drink cocktails you have to upgrade and pay. If your looking for all inclusive it is not. /rebates/&.com252fHotelReview-g663501-d7381803-Reviews-or370-SensesRivieraMayabyArtisan-PlayaParaisoPlayadelCarmenYucatanPeninsula. When we got there our room was not clean and ready so they upgraded us to another room ,which was nice. Dinner service is just that dinner and drinks. Pool bar cl0ses at 5.Which leaves drinks before dinner or just even to meet people or have conversation, there is none. If your looking for any kind of nightlife they do not have it. With saying that the rooms are nice,older but nice. If your looking for a million dollar view this place is it.
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